HELP & SUPPORT

Frequently Asked Questions

Find answers to common queries about loans & repayments

How can I apply for a loan?

You can apply online using your PAN and mobile number with minimal documentation.

How long does approval take?

Loan approval is usually instant or within a few minutes.

What documents are required?

Basic KYC documents such as PAN, Aadhaar, and bank details are required.

Is my data secure?

Yes, we use advanced encryption and follow strict data protection policies.

Can I repay early?

Yes, early repayment is allowed without heavy penalties.

How do I check my loan status?

You can check your loan status using your registered mobile number.

What is the interest rate?

Interest rates vary based on loan amount and tenure.

How will I receive the loan amount?

The amount is directly credited to your registered bank account.

What happens if I miss a payment?

Late payments may attract penalties, so timely repayment is recommended.

Can I take multiple loans?

Yes, subject to eligibility and repayment history.

How can I repay my loan?

You can repay via UPI, bank transfer, or payment gateway.

Who can I contact for support?

You can reach our support team via email or helpline.

Important Notice: Rupay91.com is a digital lending platform. Loan approval is subject to eligibility and verification. Please beware of fraudulent calls or apps claiming to represent Instant Paise. We never ask for OTP, PIN or confidential banking details.

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