We are committed to protecting your data and ensuring transparency
We collect personal and financial information such as your name, mobile number, email address, PAN, Aadhaar, and bank details during the loan application process. This information is necessary to verify your identity and assess your eligibility. Additionally, we may collect device and usage data to improve platform performance and ensure a seamless user experience across all services.
Your data is used to process loan applications, verify identity, perform credit checks, and communicate updates regarding your application status. We also use this data to enhance user experience, personalize services, and improve our internal risk models. All usage is strictly aligned with regulatory requirements and responsible lending practices.
We implement advanced security measures including encryption, firewalls, and secure servers to safeguard your personal data. Access to sensitive information is restricted and monitored to prevent unauthorized usage. We regularly update our systems to ensure protection against evolving cyber threats and maintain high standards of data security.
Your information may be shared with partner NBFCs, banks, and credit bureaus solely for the purpose of processing your loan application. We do not sell or misuse your data. All third-party partners are bound by strict confidentiality agreements and comply with applicable data protection regulations.
By applying for a loan, you authorize us to access your credit report from bureaus such as CIBIL. This helps us evaluate your creditworthiness and determine eligibility. Multiple checks may be performed during the loan lifecycle to ensure accurate assessment and responsible lending decisions.
We conduct KYC verification using Aadhaar, PAN, and video-based verification processes. This ensures compliance with regulatory requirements and prevents fraudulent activities. Your identity information is securely stored and used only for verification and compliance purposes.
We use cookies and similar technologies to enhance your browsing experience, analyze user behavior, and improve our platform performance. These tools help us understand user preferences and deliver personalized content. You may control cookie settings through your browser preferences.
Your data is retained for as long as necessary to fulfill operational, legal, and regulatory obligations. Even after loan closure, certain data may be retained to comply with audit and compliance requirements. We ensure that retained data is securely stored and accessed only when required.
We may integrate with trusted third-party services such as payment gateways, analytics tools, and verification providers. These services are carefully selected and comply with data protection standards to ensure your information remains secure at all times.
By using our platform, you provide consent for the collection, processing, and sharing of your data as outlined in this policy. You may withdraw consent where applicable, subject to legal obligations. Continued use of our services implies acceptance of updated policies.
Users are responsible for providing accurate and up-to-date information. Incorrect details may lead to delays or rejection of applications. We may request additional verification to ensure accuracy and maintain compliance with regulatory standards.
You agree to receive transactional and promotional communications via SMS, email, or calls. These communications include updates about your loan, offers, and important notifications. You may opt out of promotional messages while continuing to receive essential service updates.
Your data may be used to detect and prevent fraudulent activities. We employ advanced monitoring systems to identify suspicious behavior and protect both users and the platform from financial risks. Necessary actions are taken promptly to mitigate potential threats.
We strictly adhere to RBI guidelines and applicable Indian laws governing digital lending and data protection. Our processes are designed to ensure transparency, fairness, and accountability in all operations.
Users may request access to their personal data and seek corrections if needed. We provide reasonable support to ensure transparency and user control over their information.
Users may request deletion of their personal data, subject to legal and regulatory retention requirements. Certain data may be retained for compliance and audit purposes even after account closure.
In the unlikely event of a data breach, we will notify affected users promptly and take immediate corrective actions to minimize impact. Our systems are regularly audited to prevent such incidents.
This privacy policy may be updated periodically to reflect changes in regulations or services. Users are encouraged to review the policy regularly to stay informed about how their data is handled.
Our services are intended only for individuals above 18 years of age. We do not knowingly collect data from minors and take strict measures to prevent unauthorized access by underage users.
For any privacy-related queries or concerns, users may contact our support team through official channels. We are committed to resolving issues promptly and ensuring complete transparency in our data practices.